Investment Losses with Jenna Kang (Los Angeles, CA) at Axa Advisors?
National investor fraud law firm KlaymanToskes is investigation ex-Axa Advisors broker Jenna Kang (a/k/a Jihye Kang) (“Jihye Kang Axa Advisors Investigation”) in light of her bar from the securities industry and allegations of forgery from former customers.
Forgery Allegations Against Jihye Kang
According to FINRA BrokerCheck, multiple customers alleged that Jihye Kang opened customer accounts without client authorization. Customer disputes include:
- May 20, 2020. Client alleges that they do not recognize the signature on a retirement account application that was submitted on their behalf.
- May 21 2020. Client alleges Jihye Kang opened a retirement account on client’s behalf without full disclosure. Axa Advisors submitted a statement that appears on Kang’s BrokerCheck. The statement reads “the firm found basis to the allegations of forgery. The firm offered to close the account opened without the client’s authorization and transfer the account value to the client’s other existing retirement account with the firm. The firm will also waive all closing fees.”
- May 27, 2020. Client alleges that the signature on a retirement account application does not belong to them.
- June 1, 2020. Client alleges that a retirement account application submitted on their behalf contains a signature that does not belong to them.
In April 2020, Kang was discharged from Axa Advisors. During a review of a customer complaint, Kang admitted to signing client names to product account applications.
FINRA Bars Jihye Kang from the Securities Industry
In October 2020, Jenna Kang submitted a Letter of Acceptance, Waiver and Consent (AWC) to FINRA consenting to sanctions. According to FINRA Rule 9216, if FINRA’s Department of Enforcement has reason to believe a member or associated person has committed a violation, and that member or associated person does not dispute the violation, the Department of Enforcement may prepare and request that the member or associated person execute a Letter of Acceptance, Waiver and Consent (“AWC”).
The AWC contains several important details. For instance, the letter will describe:
- The act or practice engaged in or omitted;
- Relevant FINRA rules, regulations, or statutory provision violated; and
- The sanction or sanctions to be imposed
In Kang’s case, FINRA was investigating allegations that Kang had signed customer signatures on firm documents. FINRA Staff issued Kang request for information and documents. However, Kang refused to provide the requested information and documents.
As a result, Kang violated FINRA Rules 8210 and 2010, and consented to a bar from the securities industry.
Brokerage Firm’s Supervisory Obligations
According to FINRA, brokerage firms are responsible for the supervision of all the activities of its financial advisors. FINRA rules require the supervision of financial advisor as well as compliance with the securities industry standards of care for the handling of customer accounts as reflected in brokerage firm compliance manuals. The financial brokerage firm compliance manuals provide written procedures designed to achieve compliance with security industry rules and regulations by financial advisors of the firm.
Jihye Kang Background
According to BrokerCheck, Jihye Kang was registered as a broker with Axa Advisors from September 2016 to April 2020. The branch office was Los Angeles, California. Her previous employment history includes but is not limited to:
- Midwest Financial Partners (August 2014 to November 2016; Los Angeles, CA)
Invest with Jihye Kang Axa Advisors?
Former customers of former Axa Advisors broker Jihye Kang (Los Angeles, CA) with investment losses that exceed $100,000, and those who may have information relating to the manner in which the broker handled their accounts, are encouraged to contact Lawrence L. Klayman, Esq., at (561) 542-5131.
KT is a leading national securities law firm which practices exclusively in the field of securities arbitration on behalf of retail and institutional investors throughout the world in large and complex securities matters. KT has recovered more than $220 million for investors in FINRA arbitrations. KT has office locations in California, Florida, New York, and Puerto Rico.
Lawrence L. Klayman, Esq. (561) 542-5131